Advice and answers from the Airmail Team

If you’re changing folder names or moving messages frequently in web-client you’ll notice that Airmail delays from being updated. This is due to the refresh timing being different for Airmail and Web-Client. But definitely you will able to set refresh time for every accounts in Airmail which would keep the folders up-to-date on time.

Each account in Airmail can be individually configured for the inbox sync interval, as well as the folders sync interval.  Go to Preferences > Accounts, highlight an account, then click on the “More” tab.

To change the interval at which Airmail checks the inbox for this account, click the drop-down menu for “Inbox Refresh Time” and select the time you want.

To change the interval at which Airmail checks the folders for this account, click the drop-down menu for “Folders Refresh Time” and select the time you want.

Airmail will obviously keep them updated according the set ‘refresh time’. Therefore you’ll need to set the same option for other accounts if you want to but we do not recommend that as it requires more bandwidth which could cause issues with syncing.

Did this answer your question?