Advice and answers from the Airmail Team

The Airmail App on iOS and MAC OS X saves account information to iCloud, making it very simple to import these settings on a new device.

´╗┐Although the settings are saved, permissions from mail accounts like GMAIL will need to be obtained again as the permissions are granted separately per device.

To retrieve your settings from iCloud, follow these steps.

1. If starting a new setup of Airmail, please choose Import from iCloud from the list:

Alternatively, click on the Menu icon

Scroll down to the end of the menu and click on settings.
Now choose Add Account, which will display the screen above.

2. Retrieving saved accounts

Airmail App will now attempt to retrieve settings saved in iCloud. This could take a while depending on the speed of your internet connection.

Once done a list will appear with the accounts that can be imported.

If nothing shows in the list, then no account detail has been saved. Please make sure that iCloud Drive is enabled on your device. For help with this, please visit http://feedback.airmailapp.com/knowledgebase/articles/805914 to troubleshoot.

3. Import Account

To begin the importing, simply click on the mail account you wish to import. You will be prompted to confirm the import. Simply click OK to import or cancel to abort.

4. Additional Settings

If additional settings are required for the account setup, you will be prompted to enter those before finalising the import.

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